Bespoke Marketing Republic – Refund Policy

Policy Overview: At Bespoke Marketing Republic, we are committed to providing exceptional digital marketing services. We understand that sometimes circumstances may change, and you may request a refund. Our refund policy outlines the conditions under which a refund may be issued. Please read this policy carefully to understand your eligibility for a refund.

Refund Eligibility:
  1. Refunds are only applicable if our team has not initiated work on your project or if we have not made any purchases on your behalf (e.g., hosting plans, email plans, etc.).
Refund Amount:
  1. If you meet the eligibility criteria, you will receive a refund in the form of a cheque.
  2. The cheque will be issued with a due date of 1 month from the date of your refund request.
  3. The refund amount will be equal to the remaining funds that have not been spent on your project or services.
  4. Please note that mind changes or changes in project scope are not eligible for refunds.
Failed Commitment:
  1. In the event that we fail to initiate your project within the committed timeframe, you are eligible for a 100% cash refund.
How to Request a Refund:
To request a refund, please follow these steps:
  1. Contact our customer support team at info@callbespoke.com with your refund request.
  2. Provide your project details and any relevant information.
  3. Our team will review your request and eligibility, and if approved, initiate the refund process.
Refund Processing Time:
  1. Refund processing times may vary, but we will make every effort to process your refund promptly.
  2. You will be notified once the refund has been initiated.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at info@callbespoke.com.
Note: This refund policy is subject to change at our discretion. Please refer to the most recent version on our website for any updates.

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